Privacy Policy

Your privacy is important to us. It is Revel You’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.revelyou.com/, and other sites we own and operate.

This policy is effective as of 13 September 2021 and was last updated on 1 May 2025.

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

In addition to the uses described above, we may use the contact information you provide (such as your name, email, or phone number) to create custom advertising audiences on social media platforms like Facebook and Instagram. This allows us to show you personalized ads about Revel You on those platforms and to analyze the effectiveness of our advertising, as explained in the “Facebook and Instagram Advertising and Analytics” section of this Privacy Policy.

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

We may collect personal information from you when you do any of the following on our website:

• Use a mobile device or web browser to access our content
• Contact us via email, social media, or on any similar technologies
• When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Revel You may use your information to provide you with more relevant advertisements on social media platforms, specifically Facebook and Instagram (operated by Meta Platforms, Inc.). In order to do this, we utilize Meta’s advertising and analytics tools – including the Meta Pixel on our website and Meta’s Conversions API – which allow us to understand your activity on our site and connect it with our Facebook/Instagram ad campaigns. This means that third parties like Meta (Facebook) may collect or receive certain information from our website and use it to help measure the effectiveness of our ads and display ads tailored to your interests​. We only engage in this data sharing with your consent (for example, when you check the opt-in box on our lead form), and in compliance with Meta’s Business Tools Terms and applicable privacy laws.

Information We Share with Meta

To personalize ads for you on Facebook/Instagram and to analyze our advertising, we may share limited personal identifiers with Meta. Specifically, we share your contact information – such as your name, email address, and phone number – for these advertising purposes. We protect your privacy by hashing these identifiers before sending them to Meta​. Hashing is a security measure that converts your personal information into a cryptographic code. In essence, your name, email, and phone are turned into a jumble of characters before they are shared, so that Facebook/Instagram receives them in a hashed (encrypted) form, not as plain data that anyone could read​. Meta uses this hashed data to try to match it with its own user records (for example, to see if a Facebook account with the same email or phone exists) – this process helps Meta identify if you are an existing user of their platforms so they can show our ads to you. Meta does not learn your actual contact details from this hash, only whether there is a match in their system​. This practice is commonly used to create “Custom Audiences” for advertising, allowing us to reach people on Facebook/Instagram who have already shown interest in our services (such as by filling out our form)​. It also helps us measure ad performance – for instance, we can know if a person who saw our ad later filled out our website form, which improves our analytics and advertising strategy. We do not provide Meta with any login credentials, social security numbers, or any government ID numbers, and we comply with Meta’s policies by only sending allowed information in this secure, hashed manner.

Information We Do Not Share with Meta

No sensitive personal information from your lead form is ever shared with Facebook, Instagram, or any third-party advertisers. We do not send Meta any data about your health, medical, or personal preferences that you share with us on our forms. In particular, we will never share the following information you provide to us:

“Beauty Wish” (Aesthetic/Health Preference): Your personal goals, wishes, or concerns regarding your beauty or aesthetic treatments are kept strictly confidential. This information may be related to your health or personal appearance preferences, and we treat it as sensitive. We do not disclose this to Meta or use it for ad targeting. (Meta’s policies actually prohibit sending information that reveals health-related details​, and we adhere to these rules.)

Ideal Procedure Timeframe: Any details about your desired timing for a procedure or treatment are used only by Revel You internally (for scheduling and planning purposes). We do not share your timeframe or scheduling preferences with Facebook/Instagram or any outside party.

Intended Payment Method: Information about how you plan to pay (for example, whether you intend to use insurance, financing, or another payment method) is considered sensitive financial information. We do not send this data to Meta or any advertisers. We only use these details in-house to assist you (e.g. discussing financing options) and for our own administrative purposes.

In summary, the only information we share with Facebook/Instagram is your basic contact information (in hashed form) for the sole purpose of matching and delivering our ads to you, and measuring our ad results​. We do not share any health-related, medical, or payment information about you – those stay completely private and are used only within Revel You to serve your needs. This approach ensures we comply with Meta’s rules on sensitive data and protects your privacy​.

Why and How We Use This Data with Meta

We include these practices in our advertising strategy to improve your experience with Revel You and ensure that any ads you see from us are relevant. By using your hashed contact information, we can remind you of our services on Facebook or Instagram (for example, you might see an ad about a new treatment we offer, after you’ve inquired on our site). This makes our advertising more efficient and tailored to your interests. It also helps us understand the customer journey – for instance, Meta’s tools let us know if people who saw our Facebook ads went on to request an appointment on our site, which helps us improve our offerings. Importantly, we do all of this in a privacy-conscious way: your data is handled securely, and only permissible data is shared. We have updated our Privacy Policy to be transparent about this process, and you agreed to this use of your information when you checked the consent box on our lead form. If you have any concerns or if you change your mind, you have the right to opt out of this kind of data use at any time. (For example, you can adjust your ad privacy settings on Facebook/Instagram, or contact us at [privacy contact] to request that we stop using your data for personalized ads. We will honor such requests in accordance with applicable law.)

By including this section in our Privacy Policy, we ensure that all users are informed about how we collect and use data in partnership with Meta’s tools. Revel You is committed to protecting your personal information while using modern advertising tools to improve our services.​

For any questions or concerns regarding your privacy, you may contact us using the following details:

Revel You
https://www.revelyou.com/contact/